Queen Bee Car Rental Service | Frequently Asked Questions

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1. Driving Licenses

International driving licenses are required or domestic country driving licenses.
All driving licenses to be able to be read in English.

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2. How to calculate the number of day’s rental

Rental days are calculated in 24 hours periods from the time you collect your car. 1 days rental is classed as 24 hours. 

If, for example, you collected your car @ noon on the 1st  of the month and returned it @ noon on the 10th, you would subtract 1 from 10 to give you 9 days rental.

The time of collection and return being the same on both days.

If you return the car more than 59 minutes later than the pick up time, you will be charged an extra days rental.

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3. Are there any extra costs?

There are no hidden costs.

The price given is the total cost of the rental.
The cost is fully inclusive of:
- vat (value added tax 7 %),
- Comprehensive insurance,
- Unlimited mileage
- 24 hour recovery service

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4. How much does it cost for an additional driver?

Queen Bee Care Rental first no extra charge for additional driver aged over 21 years but not more than 3 additional drivers.

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5.  There an insurance excess?

The insurance excess (deductible).

In case of the vehicle is stolen or robbed. Deductible to be borne by the hirer is 2,000 THB

An accident during the hiring and the hirer who is the blame. Deductible 2,000 THB to be borne by the hirer.

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6. Can I use my credit card to cover the cost of insurance?

Our rates are set to include insurance.
We can't offer any discounts on quotes or bookings without insurance.

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7. How is payment made?

The payment has to be done prior departure by cash. Visa / Master Card is preferred. However, extra charge 3 % on top of the payment   

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8. Will they accept Electron debit cards?

Queen Bee Car Rental  do accept the above debit cards.

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9. What is the hours of opening of the branches?

Generally speaking Queen Bee Car Rental is opened from
8.00am to 7.00 pm Monday to Sunday,

 

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10. How do I book a vehicle?

On line bookings need 48 hours notice.
The booking system will not book any cars with less than 48 hours notice.   

On receiving your booking we will email you back with the reservation number and any other information you will need.

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11. How old to I need to be to rent a vehicle

The minimum age is 21 yrs.

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